We accept prepaid payments through Credit Card, Debit Card, Net Banking, Paytm, and Wallets. All standard sizes and tailored orders (including custom sizes, modifications, and added features) are processed only on a prepaid basis.

We currently deliver to most pincode in India. If you want to confirm your pin code, please mail us at njvfashion9@gmail.com or you can reach to our customer care team +91-8779775738.

We strive to deliver your order in perfect condition and process it for shipping only once it meets our quality standards. Since all our products are made to order, we usually take 1–3 working days to dispatch your garment from our warehouse located at 7th Floor, Above Nagrik Fashion Tower, Opp. Patel Saree Centre, Station Road, Thane West – 400601.

We deliver all orders within India in 5-7 working days (excluding Sundays and public holidays) from the purchase date.

Log in to your NJVFashion account and select "My Account" to view your order details. Alternatively, contact our customer care team at njvfashion9@gmail.com on weekdays (excluding Sundays and public holidays) from 10.00 am to 7.00 pm. If you don't have a NJVFashion account, follow the "Track Shipping" link in your confirmation email or email us your order number and email address, and we will provide your order status.

If you receive a damaged or defective item, please contact our customer care team at njvfashion9@gmail.com with pictures of the damage or defect to initiate a request for exchange or return. We will provide you with the best resolution possible.

If you receive the wrong product, please email our customer care team at njvfashion9@gmail.com with pictures of the product to initiate a request for exchange or return. We apologize for any inconvenience caused and will do our best to help you.

You will receive an email and SMS confirmation from NJVFashion with all the details related to your order once it is successfully placed.