NJV Return and Exchange Policy
We want you to love your NJV purchase. However, if something doesn’t feel right, we’re here to assist you.
Made-to-Order Items & Accessories
NJV specializes in bespoke craftsmanship and handmade products. As a result, we do not accept returns for made-to-order items and accessories.
No Cancellation Policy
Once an order is placed, it cannot be canceled under any circumstances. Kindly ensure all details are accurate before confirming your purchase.
No Refund Policy
We do not offer refunds on any orders, whether domestic or international. In case of any product-related concerns, we will assist you in resolving the issue with an exchange or replacement (as applicable and per the terms mentioned below).
Call support timings-
Tuesday to Sunday
11am to 7pm
